We had a great experience working with Charles when purchasing our Audi Q5. He was professional, knowledgeable, and patient throughout the entire process. He took the time to answer all of our questions, made everything clear and straightforward, and never made us feel pressured. Charles was responsive, honest, and truly cared about making sure we…

I had a great experience at Subaru Richmond. Charles Yu was super helpful, knowledgeable, and really responsible throughout the whole process. He clearly knows the cars well and was able to explain everything in a simple, honest way, which made it easy for me to feel confident in my choice. Charles also took the time…

I had an amazing experience at the dealership while securing my lease for the 2026 Subaru Solterra Technology trim. A huge thanks to Jimmy and Mux for their outstanding support throughout the entire process. Jimmy was incredibly helpful from start to finish — he walked us through all the car features, joined us on the…

I went in this past week to look at SUV’s. My sales person was Lovish, he was genuine, transparent and not pushy. He seemed to really understand what we wanted and was able to make our needs. When I did the purchase, I said no to the almost $900 additional in mats but when I…